Refund policy

You have 3-7 days from date of delivery to return for Refund or Exchange. Please contact us to initiate a return. The merchandise must be returned in the exact condition .A 20% restocking fee will be applied to all returns. If you have any questions or concerns with regards to sizing or condition of a specific product on our site, please e-mail us before committing to purchase. 

  • Returns within 3–7 days of delivery.

  • Items must be unworn, unwashed, and in original condition (tags attached, original shoe box, etc.).

  • Proof of purchase is usually required (e.g., receipt, order number, confirmation email).

  • Refunds are typically issued to the original payment method.

🚫 Common Restrictions:

  • Worn items are often non-refundable unless defective.

  • Final sale or clearance items may not be returnable.

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BULL CITY KICKZ RESERVES THE RIGHT TO CANCEL ANY ORDER AT THEIR SOLE DISCRETION!