Shipping policy
Thank you for shopping with BULL CITY KICKZ & A RAY OF SUN APPAREL. Our "PRINT ON DEMAND" items is made-to-order through our fulfillment partner, to ensure quality and reduce waste.
ITEMS THAT ARE NOT UNDER "PRINT ON DEMAND" WE HAVE AT HERE ON HAND AND WILL BE SHIPPED WITHIN 2-3 BUSINESS DAY !!!!!
Processing Times
Orders are typically processed within 3–7 business days before shipment. During high-volume periods, holidays, or special releases, processing may take slightly longer.
Shipping Times
Estimated shipping times after processing:
- United States: 5–10 business days
- International Orders: 7–20 business days
Delivery estimates are not guaranteed and may vary depending on customs, weather, carrier delays, or high shipping volume.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 1–3 business days for tracking updates to appear.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses entered at checkout. If you notice an error, contact us immediately at [YOUR EMAIL HERE] before your order ships.
Lost, Stolen, or Delayed Packages
Once packages are shipped, carrier delays are outside of our control. If your package is significantly delayed or marked as delivered but not received, please contact the shipping carrier first. If you still need assistance, email us at [YOUR EMAIL HERE].
International Orders & Customs
International customers may be responsible for customs fees, import duties, or taxes required by their country. These charges are determined by local customs agencies and are not controlled by A RAY OF SUN APPAREL.
Separate Shipments
Some orders may arrive in separate packages depending on product availability and fulfillment locations.
Contact
For shipping questions or concerns, contact us at:
Email: BULLCITYKICKZ@GMAIL.COM OR ARAYOFSUNKIDS@GMAIL.COM
By purchasing from BULL CITY KICKZ you understand the shipping policy.